FAQs
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Categories
Shipping
Do you ship overseas?
We currently only ship within the United States.
What shipping carriers do you use?
We use UPS and USPS. All shipments to PO Boxes will be shipped by USPS. You’ll be asked to select a delivery method during checkout.
How long will it take to get my order?
Orders are shipped from our studio warehouse in California so the actual delivery time depends on where you are located. Standard orders are processed within 1-3 business days. Custom and made-to-order products may require additional processing time which is noted on the product page. Click here to view the detailed policy.
Returns
Can I return my order?
We always aim to make sure our customers love our products but if you do need to return an order, we’re happy to help. We accept returns for returnable items within 14 days of the delivery date. Click here to view the full Retail Policy including instructions and exceptions.
General
Can I sign up to your newsletter?
Yes! Just enter your email in the sign up form at the bottom of this page, and you’ll be added to our subscription list. You’ll be sent updates, exclusive offers, and much more.
Can I get my product personalized?
It depends on the product. All options are outlined on the product page so look for customization options there.